In-Room Dining Revolutionized

In-room dining is an essential part of the hospitality industry and has been a staple of hotels and resorts for decades. Our incredible team at Silverware took that and revolutionized it with our GuestX platform, creating a simple yet powerful tool that is changing the game for hotels.

We’ve made your menu more accessible than ever. With just a simple scan of a QR code or click of a link, guests can order food directly from their room without having to call the front desk or use a room service phone. Hotels are activating this by putting a QR on the TV, on a tent card, and even by putting a link in the welcome email/text sent to guest upon check-in. 

It’s never been more convenient for guests to access your menus and place their orders from the comfort of their room with a secured ordering process! On top of a smooth ordering process and simply user interface, guests can post to their room, or pay for their orders through gift cards, credit cards, or cash. All of which is fully integrated with your point-of-sale and PMS ecosystem.

Hotels can customize their in-room dining platform to feature their own branding, with logos, colour themes, and images. This doesn’t only make the ordering experience more enjoyable for guests, but it also helps increase order size, familiarity for your guests, and to reinforce brand awareness.

No need to employ someone to pick up IRD orders, or run around the hotel collecting doorknob menus. Our solution is fully integrated with the POS & PMS to ensure a seamless and frictionless process for guests and staff alike.

Our GuestX In-Room Dining Platform is truly a game-changer in the hospitality industry. It’s a convenient, efficient, and a secure way for your guests to order food from the comfort of their rooms, while also providing hotels with an opportunity to enhance their brand and create a memorable guest experience.

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