Elevating your guest’s experience is at the forefront of our technology
If you’re not using Silverware, you’re missing out on what top operations across the globe already know. We help streamline your service to get the most out of your operation, so your team can focus on putting the customer first.
Point-of-Sale
Ecosystem
Extremely flexible and user-friendly way to create and configure security access roles. Default Roles include Kitchen, Manager, Night Manager, Server, Owner, and Supervisor. Create new roles, modify existing roles, or individually customize an employee’s permissions for operational, security, managerial and screen access.
GuestX Platform
Guests can place their own order – “phone to table”. Simple and intuitive technology enables guests to place food and drink orders directly from their mobile device. Increase speed of service and the guest experience by activating real time in-store guest payments. Guests can view bills, split, and pay from their personal mobile devices.
Mobile Technology
SilverFlex arms your service staff with the ability to elevate the guest experience while on the move. Place orders by seat, course, and shared items for the table with a full
graphical floorplan.
Bar Service
Silverware delivers faster than ever speed and control with our unique Itemized Bar Tab Display configuration. A rapid “REORDER” button is available for instant repeat of last round, while its speedy tab-to-table or tab- to-tab transfers give your staff the upper hand during high volume periods. This efficient and flexible solution works hand-in-hand with your CRM program and allows you to start a bar tab with a single swipe of a customer’s credit card or driver license.
GuestX Online Ordering
Increase your takeout and delivery business by accepting customer orders directly from your website. The menu information is seamlessly shared between the Silverware POS system and the online ordering platform. Orders print in the kitchen and
display on the KDS.
Tableside Service
No more waiting! Silverware’s Tableside Ordering is completely mobile with the ability to order by seat, by course, for the table (i.e. sharing), and by check.
We made ordering panels fully customizable and our user-friendly menu allows staff to save critical seconds when ordering during peak times. With the added benefit, Silverware displays the time and order was sent saving you time on gathering the appropriate information.
CRM & Loyalty
Offer gift cards, view critical guest data, and create rewards programs that work. Capitalize on the information by developing precise marketing campaigns and offering your customers loyalty-generating incentives.
Heartbeat Reporting
& Analytics
Silverware Heartbeat is designed to provide you with all the reports & data you need to power your restaurant’s performance. Providing real-time graphical dashboards giving you the analytics and metrics for success. Now available with your subscription.
Self-Serve Kiosk
Simple and intuitive technology that has been proven to increase speed of orders, reduce wait times, and improve staff productivity. This is the perfect tool for restaurants & bars who are looking to better manage operations
& increase speed of service.
Admin
Center
Manage all aspects of your operations from one Admin Center platform. This allows you to streamline your workflow and improve efficiency. Admins can make changes from any device and push in real time, or publish on a schedule.
Ready to take it to the next level?
We'll show you how Silverware works, but most importantly,
we'll show you exactly how it will help your team and your business.