Libro & Silverware Announce Integration to Elevate the Restaurant Experience.
FOR IMMEDIATE RELEASE
Toronto, Ontario – Silverware, provider of advanced hospitality technology, and Libro, a leading provider of restaurant reservation and guest experience software, are thrilled to announce their integration aimed at enhancing restaurant operations and elevating guest experiences.
By joining forces, Libro and Silverware deliver a seamlessly synchronized solution that reconciles guest information such as names, contact details, dietary restrictions, and special event preferences between systems. This synchronization empowers restaurant staff with instantaneous access to comprehensive guest profiles, enabling personalized service right from the moment guests step foot through the door.
"As we continue to enhance the Silverware ecosystem, we are thrilled to announce our integration with Libro. This partnership reflects our commitment to empowering restaurants with seamless solutions, allowing them to streamline operations and deliver exceptional guest experiences.” Says Alex Thalassinos, President of Silverware.
Key benefits of the integration include:
Seamless Data Synchronization: Libro and Silverware integration allows for the effortless synchronization of guest data, ensuring that pertinent information is readily available to restaurant staff when needed.
Enhanced Guest Experience: With a 360-degree view of guest data, restaurant teams can provide personalized and seamless experiences, from greeting guests by name to accommodating dietary restrictions without the need for repeated explanations.
Improved Targeted Marketing: The synchronized data enables targeted marketing efforts, allowing restaurants to analyze purchase data and tailor marketing campaigns based on guest preferences, thereby driving guest engagement and loyalty.
Efficient Operations: Synchronized guest and purchase data streamline restaurant operations, enabling staff to make informed decisions quickly and reducing the need for manual data entry, ultimately enhancing overall efficiency, and minimizing errors.
“We're pleased to partner with Silverware, reinforcing our dedication to supporting restaurants as they navigate the challenges of an increasingly competitive market,” says Lorne Schwartz, President of Libro. “ Through this partnership, we are dedicated to providing establishments with the essential tools for exceeding guest expectations."
The Libro & Silverware integration is now available for restaurants seeking to optimize operations and deliver exceptional guest experiences.
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About Libro: Libro is one of North America’s leading online guest experience solutions providing restaurants with an affordable, fully branded solution to fill tables, manage reservations, reduce no-shows, engage guests, and elevate the overall guest experience. The company’s Software-as-a-Service (SaaS) platform empowers restaurateurs to control the entire online reservation experience, retain all guests information, and eliminate pricey commission models that often come with third-party reservation sites. Headquartered in Montreal, the Libro reservation platform is utilized at locations across Canada, the United States, and Europe. For more information, visit www.librorez.com
About Silverware: Trusted by the most notable brands around the globe, we provide enterprise solutions for restaurants, large venue operations, hotels & resorts, and deploy systems to meet the specific needs of multi-revenue operations with restaurants, bars, lounges, room service, banquet, and retail facilities. Our solutions are designed and delivered specifically for organizations who are fanatical about thrilling their guests. Our obsession is to drive efficiency and improve the profitability of our clients by relentlessly delivering the most innovative solutions on the market. We strive to enhance every aspect of the guest experience, from when the first guest walks in, until the last one walks out. We bring more to the table, so you can bring more to yours. www.silverwarepos.com.